Frequently Asked Questions
Everything you need to know about our curated home collection.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping varies by location.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made or personalized products are final sale.
Are your products sustainably sourced?
Yes, Maarit Hänninen is committed to sustainability. We prioritize eco-friendly materials and work with artisans who follow ethical manufacturing practices.
How can I track my delivery?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated trade program for industry professionals. Please contact our support team with your credentials to apply for a trade account.